Management Team

Smarttech has the people and the technology to ensure that your core infrastructure remains an asset you can rely on to deliver business value. Your IT infrastructure is the framework that allows your organisation to function.Whether your business is spread across multiple sites, or concentrated in a single area of activity, in today’s technology dependent economy, very little business can be transacted if your IT infrastructure fails. Smarttech has some of the most innovative solutions to help businesses, however, one of the aspects of which I am most proud is our honest approach to supporting our customers, to apologise when mistakes are made, and empathically see problems from a customer’s perspective.

Background

• Honors Degree in Business and IT
• Co-Founder & Director of Zevas Communications
• Co-Founder of Zefone Ltd
• Created Smarttechs product suite of applications for providing enterprise level support

Technology lies at the heart of all that we do and all that we offer. But we see technology as a business-enabler. We are business people who also happen to be IT people. We have a genuine understanding of the commercial implications that IT has on your business operations.

Background

• Qualified chartered accountant
• Co-Founder & CEO of Zevas Communications
• Co-Founder of Zefone Ltd
• Con has been involved in the technology industry for many years in a range of innovative, high growth environments. Prior to founding Smarttech Con was a senior manager with Worldport responsible for rolling out data centre services across Europe. Con combines experience of business, the law and finance with a deep understanding of the role of technology as a business lever.

The most important consideration for our clients is that we deliver value. Of course our technology and our ability to support and manage their technology platforms is excellent. But that isn't what clients buy from us, at the end of the day. They buy reassurance. They buy first class advice, project management skills & forward planning. They buy an overall value proposition that ensures that their IT infrastructure supports their business, its daily operating requirements, and its longer-term ambitions.

Background

• Qualified chartered accountant
• Honors Degree in Business Administration & Accountancy
• Responsible for developing the Smarttech business in the spanish market

Background

• Member of Institute of Designers in Ireland
• Honors Degree in Graphic Arts

At Smarttech we have a very innovative range of products and services. I like to ensure that all Smarttech clients are proactively managed and we ensure we are taking care of all their short term and longer term requirements. My ultimate goal is to ensure our clients are happy with our overall service.

Background

• BSc Honors Degree in Engineering
• Proven track record in corporate account management

Iara's Project Management Overview Processes

• The concept, objectives, approach and justification of the project are properly defined, agreed and communicated.
• Management-level planning maps out an overall management plan from which resources, acquisitions and sub-contracts can be identified, costed and put in place.
• A project will pass through several stages or phases, each with a different objective and deliverable.
• Planned benefits will be assessed and monitored throughout the project - optimising benefit will be the prime goal for Iara.
• Quality requirements and approaches will be defined and agreed during the project start-up.
• Risks will be assessed at the start of the project. Contingency plans and avoiding action will be defined as appropriate.
• All participants will be encouraged to communicate potential issues for resolution.
• The scope of the project and specific changes to the solution will be controlled through a management process with appropriate balances and controls - focused on achieving optimum overall benefit.
• After the live solution has settled down, it is normal to organise a Post Implementation Review to measure the success of the project, to see what further improvements can be made, and to learn lessons for the future.